Support & Feedback

We believe in providing the best possible customer experience to match the great products and services we offer.

If there is anything wrong, don't suffer in silence. If you have cause for complaint or want to generally provide feedback (good, bad or otherwise), we would really appreciate you contacting us.

Problems, Issues, Concerns

If anything is wrong, let us help resolve it. The best way to receive support is to either call or email us: at the details on the Contact Us page.

For Thrustmaster products, support & warranty claims can be found here: Thrustmaster Support

For Simucube products, support & warranty claims can be found here: Simucube Support

For Cooler Master products, support & warranty claims can be found here: Cooler Master Support

For Gomez Sim Industries products, support & warranty claims can be found here: Gomez Sim Industries Support

Feedback

We are always looking at ways of being a better business. If you have some feedback that will help us achieve that, please do let us know by emailing us directly via one of the methods on the Contact Us page.

If you would like to provide public feedback, the best way to do that is via Trustpilot:

Social Media

You can of course follow and interact with us on the usual social media channels. Please do not use social media for support queries. Your questions will be answered faster by phone or email.